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Whirlpool Duet HT Washer #GHW9200LQ Broken Start Button

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Posted: Tue May 6th, 2008 07:45 pm

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hcd
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The thin and brittle plastic piece that lies under the green start button broke. It's this piece of plastic that connects with the red button on the main board to actually start our five year old Duet washer. I removed the start button thinking I could manually push the red button. Well, I can access the red button on the board, but when I push it nothing happens!

My wife got a blister hand-washing and wringing the kids clothes in our utility sink. Any thoughts out there on how I can figure out and fix what's happening with the washer?

Thanks,
Hugh

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Posted: Tue May 6th, 2008 09:59 pm

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Samurai Appliance Repair Man
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Can you post a pic or two of whachoo be seein'? I'm having trouble visualizing the problem through this purple haze all in my brain.

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Posted: Wed May 7th, 2008 01:58 am

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RegUS_PatOff
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hopefuly it's just part of the green Start Button and not the User Interface

click on picture

click on picture

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Posted: Wed May 7th, 2008 09:51 am

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Samurai Appliance Repair Man
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RegUS_PatOff wrote:
hopefuly it's just part of the green Start Button and not the User Interface

Yeah, uhh, that's what I meant to say. Sorry, man, been a long, strange trip. :afro:

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Posted: Wed May 7th, 2008 03:12 pm

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hcd
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Yup, it's the user interface which is broken. Behind each button (start, cancel, etc.) is a plastic tab on the user interface which presses against a red button on the main board when the start and cancel buttons are pressed by the user.

Since the start button is removed, I can press the red button on the main board manually. But the machine doesn't respond.

I'm trying to attach photos but I haven't been successful yet; I'm being told the file is too big. I've tried dragging into this message but that's not working either.

It's only 9:10 a.m. Alaska time, but I'm ready to dip into my own beer fund now.

Hugh

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Posted: Wed May 7th, 2008 10:26 pm

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hcd
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I was unable to attach photos to my last post in this discussion. However, I was able to send them to <scott@fixitnow.com> via my email account thinking that through him they could get posted. Any thoughts on how I can get them up for you all to see?

Hugh

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Posted: Wed May 7th, 2008 10:52 pm

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RegUS_PatOff
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The limit here for pictures is 200k per picture, 1 picture per message.

You could edit your picture file size or use a lower resolution on your camera.

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Posted: Thu May 8th, 2008 01:10 pm

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Samurai Appliance Repair Man
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Here's a reduced version of of the the *humungous* photo files you emailed me. Looks like you just need the green start button that Sublime Master Reg linked you to.

Attachment: P1010006.JPG (Downloaded 31 times)

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Posted: Thu May 8th, 2008 02:47 pm

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RegUS_PatOff
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He decided he needs the user interface since that "white tab" as shown in my second link, is broken.

Although, if the red button has been, and no longer is working, he may have other problems.

Last edited on Thu May 8th, 2008 02:49 pm by RegUS_PatOff

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Posted: Thu May 8th, 2008 03:25 pm

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hcd
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Grand Master,
   Thanks for posting the picture. So yes, I do have a broken user interface. However, I assume there's another problem, because when I push the red button on the main board, nothing happens.
      Some history - the user interface had been broken for a long time requiring some jiggling of the green start button to make contact with the red button. Finally, the jiggling no longer sufficed. I removed the front panel, removed the broken plastic tab on the user interface and the green button.
       Shouldn't pressing the red button make the machine start? Everything else seems normal, i.e. adjusting the spin speed, pressing the cancel button, etc. all make the red lights come on. The problem seems specific to the red start button on the main board.

Thanks,
Hugh

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Posted: Thu May 8th, 2008 03:30 pm

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RegUS_PatOff
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Try this GHW9200LQ0 Tech Sheets and see if there are any error codes, or if you can run the diagnostic tests.

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Posted: Thu May 8th, 2008 08:13 pm

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hcd
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I saw reference to the diagnostic test in another posting. I've tried it a couple of times (once after unplugging for fifteen minutes), and the diagnostic test won't start. I get all the regular blinking red lights and beeps, i.e. it seems the buttons on working, but after pushing the prewash four times it remains on "0.02" minutes and nothing happens.

Hugh

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Posted: Fri May 9th, 2008 03:21 am

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certified tech group 51
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Does the door lock light come on ? I think the door locks when the little red (start button ) is pushed ......for some reason I can't down load the file on this unit..............Is the door closed switch actuating ........(button to the upper right of the opening?) very small plunger for switch.......... P.S. I don't see a model number, did I miss it? ...................................................... I found it as I was closing this post..........NO door switch plunger .... door lock assy. "I see" said the blind man.....

Last edited on Fri May 9th, 2008 03:34 am by certified tech group 51

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Posted: Fri May 9th, 2008 08:52 am

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nickfixit
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That's a good price on that user interface. Repair Clinic is located in my area, and we get a lot from them. It's real nice to just stop in and get parts. Their building is huge, it looks like they are doing real good.

Nick

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Posted: Fri May 9th, 2008 01:17 pm

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RegUS_PatOff
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certified tech group 51 wrote: ...I don't see a model number, did I miss it?...I found it as I was closing this post..."I see" said the blind man...
:cool:

did you see the RegUS_PatOff YouTube video below: :cool:

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Posted: Fri May 9th, 2008 06:33 pm

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16^th Post

hcd
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Well, I got it thanks to some of the clues found in this and other threads. There is a small black plunger a small black plunger on the door opening that triggers the door lock and the start. It had sheered off, but by stuffing a little tin foil in there I can start the contraption by pressing little red button on the circuit board.

Whew!

Now I'd like to buy a repair manual and a parts catalog for this washer -
Whirlpool Duet HT; Model # GHW9200LQ

Thanks,
Hugh

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Posted: Fri May 9th, 2008 07:03 pm

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17^th Post

Pegi
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Repair Manual..

http://partsfiles2.tap.net/Laundry/GHW9200LW0.pdf parts pdf.

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