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Kenmore Elite Oasis 110.27092600  Rate Topic 
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 Posted: Fri Oct 26th, 2007 04:27 pm
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tyro
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Dear SARM or other Qualified Appliance Masters:

In June '06 we moved into a new house and bought shiny new appliances, namely the expensive Kenmore Oasis set. I was originally looking for a front loader with large capacity and then I was seduced by the huge open spaces of the Oasis washer, that and the spin speed. (I can still hear the sucking noises of the laundromat- my money going down the drain)

Fast forward to this week: The cycle indicator keeps beeping loud and soft during the cycle, and now after the cycle is done, clothes are unloaded and the machine should be off. This morning I woke up to the panel flashing, alternating "F" and "2" in the minutes display and the beeping. The beeping. The beeping.... It is doing it again.

Is there a reset feature on this machine? Is there a way to fix it for less than the cost of another washer?

Thank you in advance.

PS I went through the trouble shooting in the manual and pressing stop did stop the flashing "F" and "2" but the cycle indicator still sounds loud and soft through the washing process.

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 Posted: Fri Oct 26th, 2007 06:34 pm
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Samurai Appliance Repair Man
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tyro wrote:
PS I went through the trouble shooting in the manual and pressing stop did stop the flashing "F" and "2" but the cycle indicator still sounds loud and soft through the washing process.

By "manual" do you mean the service manual or the fluffy user's manual that comes with the appliance?

F2 is usually a problem with the trouchpad or its commoonication with the control board. See Test #4 on pg. 6-11 of the service manual.



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 Posted: Fri Oct 26th, 2007 06:52 pm
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tyro
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Of course it was the "fluff" manual that was in a neat plastic bag inside the appliance.

Where do I get said so called "service manual" and for how much?

Thank you.:notworthy:

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 Posted: Fri Oct 26th, 2007 06:58 pm
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Pegi
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Hummm, I would try clicking on the blue service manual link the Samurai posted for you?? Right above your last post under your first post...;)



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 Posted: Wed Nov 7th, 2007 06:33 pm
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tyro
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Yes, ok, so I was a twit that first time... Downloaded the service manual. Thank you SARM. I looked at the F2 cause. I did put the washer in diagnostic mode, for it to blink F2 at me again.

Do you do exorcisms on washers? Because I think mine is possesed. It starts up on its own: turns on, sprayes a little water, spins a little then flashes "C" and a bunch of numbers before settling on F2 again.

On occasion I can still get it to start and do a load of laundry, during which the cycle signal beeps low and high. Over and over.

Any further suggestions?

I'm sorry I have not read the service manual start to finish. The answer may be in there. Please point the way and I will do what I can.

Thanks so much.

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 Posted: Wed Nov 7th, 2007 11:21 pm
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applianceman18007260692
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unplug tha appliance

and wait until the next time you need to wash to plug it back in. maybe by that time the thang will cool off and all them itty bitty computer  parts in that brain can get a vacation. Hey it wouldn't hurt to try. what does it cost to unplug the machine.

Attachment: invention.jpg (Downloaded 42 times)



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 Posted: Thu Nov 8th, 2007 10:37 am
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Samurai Appliance Repair Man
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From the service manual:

(F2)
Keypad/UserInterfaceFailure
F then 2 flasheswhenin:
• Diagnostics Test mode if a stuck key is detected.
• Standby mode if there is a user interface mismatch.
SeeTEST#4.


Sounds like a stuck keypad to me. What did you find when you ran test 4?



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 Posted: Thu Nov 8th, 2007 10:49 am
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tyro
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Thanks, I keep it unplugged now because if I don't it starts up on its own and then beeps again and again. The little bitty computer parts are not satisfied with a little vacation from electricity.

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 Posted: Thu Nov 8th, 2007 10:55 am
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tyro
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As for test #4 I removed the console, disconnected the P11 connector, unplugged the UI board connector and unscrewed the UI cover screws. Then I looked at how to unlock the tabs to remove the user interface board but freaked out a little at the thought of completely ruining the board by forcing something that should not be forced. I then screwed screws, plugged connectors, replaced the console and plugged the machine back in to find that nothing had changed.

Do I just pry with a flat head screw driver or is there a special technique to prying up on those locking tabs? Because I don't want to  cause more damage than is already there.

Completely open to direction.

Thanks.

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 Posted: Thu Dec 13th, 2007 03:32 pm
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tyro
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I posted back in November about this same topic. Good sir sent me the link to download the real service manual for said washer. I was chicken about prying up on some of those locking tabs that were really holding the user interface board in there. I finally grew a spine and took it out today. I hooked up the cable to the board and the washer and upon powering up, the problem still occurs. So it doesn't seem to a problem with a stuck button.

Any further advice? The washer starts up at will, not mine, and sometimes will not start at all, save for the beeping when I plug it in and would like to have clean laundry.

Thanks in advance.

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 Posted: Thu Dec 13th, 2007 05:52 pm
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Samurai Appliance Repair Man
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tyro wrote:
As for test #4 I removed the console, disconnected the P11 connector, unplugged the UI board connector and unscrewed the UI cover screws. Then I looked at how to unlock the tabs to remove the user interface board but freaked out a little at the thought of completely ruining the board by forcing something that should not be forced. I then screwed screws, plugged connectors, replaced the console and plugged the machine back in to find that nothing had changed.

Here's what I get out of the service manual:


TEST #4 Console and lndicators

This test is performed when any of the following
situations occurs during the Console and
lndicators Diagnostic Test:
None of the indicators light up
No beep sound is heard
Some buttons do not light indicators
None of the indicators light up:
1. Perform steps in Accessing & Removing
the Electronic Assemblies, and visually
check that the PI1 connector is inserted
all the way into the machinelmotor control.
2. Visually check that the user interface assembly
is properly inserted in the console
assembly.
3. If both visual checks pass, replace the
user interface assembly.



Step 3 in bold seems pretty straightforward.



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