They may have a case in a liability issue ( did U follow all building codes involved with the installation), so there just trying to cover their ass. But this maybe of some use 2 U.
Where did U buy it? If it was like Wal M, Home D, Lowes, etc, I don't think they can take that stance. Those are general public stores. Does the box state on it plainly that it must be installed by a contractor or warranty is void?
If it was from a wholsaler(supply house) who shouldn't have sold it to U in the 1st place, then they may have a leg to stand on.
U can (if U want to) , call in your local building inspectors to verify the installation for code acceptence. The problem is that opens the entire house up for inspection if they so choose( I believe).
Some states may let U call in a licensed contractor for the inspection. Check it out.
That may satisfy the heater maker.
Hope this helps
Last edited on Sun Jul 9th, 2006 09:23 pm by
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