- Home


Air Conditioners | Dehumidifiers | Dishwashers | Disposals | Dryers | Freezers | Humidifiers | Ice Makers | Microwave Ovens | Ovens, Ranges, Stoves | Refrigerators | Trash Compactors | Washers | Water Filters

FAQs | Contact | Apprenticeship | Parts | Model Number Help | Newsletter | Beer

Find Appliance Parts & Diagrams Here
Enter a model number, part number, type of appliance, brand, or even a part description.

365-day return policy on all parts ordered through this site!


 Moderated by: Samurai Appliance Repair Man Search Our Sites for More Info!
New Topic Printer Friendly
Whirlpool Modular Icemaker 2198597  Rating:  Rating
AuthorPost
 Posted: Thu Sep 7th, 2006 09:03 pm
   
1st Post
derekapple
Grasshopper
 

Joined: Thu Sep 7th, 2006
Location:  
Posts: 5
Flavorite Brew: 
Status: 
Offline
I have a Whirlpool side/side purchased in 2/2005 (Model #GD5SHAXNS00).

In December of 2005 the ice maker failed and the entire unit was replaced under warranty.

Now, 9 months later, the replaced icemaker has failed.  Repair technician said they would replace the part but I would be responsible for service charge and labor replacement ($145).  I expressed my dismay about a failure every 9 months and he said to call Whirlpool and they may cover the labor as these units fail all the time.

The technician asked if I ever had any stuck ice cubes.  I advised this happened once or twice and each time I used a hairdryer to loosen the cube.  He said since this motor has plastic gears that when the cubes get stuck they break the gear.

I called Whirlpool but they would not assist and said there is no problem with the icemaker design/quality.

I called local parts store (Reliable Parts) and they advised these are backordered because they cannot keep them in stock due to multiple failures.

On EBay I can order a generic replacement for approximately $75 and install myself (thanks to the repair guide you provided on previous posts).   The replacement part number I am using is 2198597. 

My question is whether the generic units are less reliable and whether I should just replace the motor unit?

I'm concerned that I will have to replace an icemaker every 8 months (expensive ice!).

Thoughts?

Thanks,


Derek

 

Back To Top    

 Posted: Thu Sep 7th, 2006 09:49 pm
   
2nd Post
Pegi
Fellow, Academy of Sublime Masters of Appliantology


Joined: Tue May 3rd, 2005
Location: Wichita Falls, Texas USA
Posts: 13120
Flavorite Brew: Sweet Iced Tea
Status: 
Offline
We do not see problems with these for a couple of years normally, since you have the In door Ice bin these are different ice makers, are not like the ones that has the ice bin in the freezer area, be sure the one you are looking at is for the IDI ice systems....they do make a higher torque ice maker kit for these friges....might want to look into that, if the cubes have hung up you probably have bent fingers in the stripper...



____________________
Back To Top  

 Posted: Thu Sep 7th, 2006 09:55 pm
   
3rd Post
Pegi
Fellow, Academy of Sublime Masters of Appliantology


Joined: Tue May 3rd, 2005
Location: Wichita Falls, Texas USA
Posts: 13120
Flavorite Brew: Sweet Iced Tea
Status: 
Offline
Here is the high torque kit that might solve your repeat problems...



____________________
Back To Top    

 Posted: Thu Sep 7th, 2006 10:03 pm
   
4th Post
Pegi
Fellow, Academy of Sublime Masters of Appliantology


Joined: Tue May 3rd, 2005
Location: Wichita Falls, Texas USA
Posts: 13120
Flavorite Brew: Sweet Iced Tea
Status: 
Offline
The kit is in stock thru this site.....



____________________
Back To Top  

 Posted: Thu Sep 7th, 2006 10:12 pm
   
5th Post
derekapple
Grasshopper
 

Joined: Thu Sep 7th, 2006
Location:  
Posts: 5
Flavorite Brew: 
Status: 
Offline
Thanks for the information.

The part you sent the link to appears to be a different p/n then referenced in the Service Pointer 8201515.

Is this a better motor module than replacing the entire unit via 2198597?

If I go with the High Torque Unit do I need to replace any other components?

 

Thanks,

Derek

Back To Top    

 Posted: Thu Sep 7th, 2006 10:16 pm
   
6th Post
Pegi
Fellow, Academy of Sublime Masters of Appliantology


Joined: Tue May 3rd, 2005
Location: Wichita Falls, Texas USA
Posts: 13120
Flavorite Brew: Sweet Iced Tea
Status: 
Offline
That is the Repair Clinic reference number, not the OEM part number, would cost less that replacing the whole ice maker....



____________________
Back To Top  

 Posted: Thu Sep 7th, 2006 10:25 pm
   
7th Post
Pegi
Fellow, Academy of Sublime Masters of Appliantology


Joined: Tue May 3rd, 2005
Location: Wichita Falls, Texas USA
Posts: 13120
Flavorite Brew: Sweet Iced Tea
Status: 
Offline
""If I go with the High Torque Unit do I need to replace any other components?""

No this will go onto your ice maker mold you have now....



____________________
Back To Top    

 Posted: Thu Sep 7th, 2006 10:46 pm
   
8th Post
derekapple
Grasshopper
 

Joined: Thu Sep 7th, 2006
Location:  
Posts: 5
Flavorite Brew: 
Status: 
Offline
Thank you very much Pegi.

I'm pulling the unit now to make sure I'm technically adept to pull this off!

Derek

Back To Top  

 Posted: Thu Sep 7th, 2006 10:51 pm
   
9th Post
Pegi
Fellow, Academy of Sublime Masters of Appliantology


Joined: Tue May 3rd, 2005
Location: Wichita Falls, Texas USA
Posts: 13120
Flavorite Brew: Sweet Iced Tea
Status: 
Offline
You are welcome, however are you sure it is the ice maker that failed and not the emmiter/receiver boards, the door switch, the thru tube in the ceiling of the freezer is not clogged with ice??  We do not know what the exact problem is and a replacement ice maker or kit may not solve your problem??



____________________
Back To Top    

 Posted: Thu Sep 7th, 2006 10:56 pm
   
10th Post
derekapple
Grasshopper
 

Joined: Thu Sep 7th, 2006
Location:  
Posts: 5
Flavorite Brew: 
Status: 
Offline
The Whirlpool service technician validated it was the icemaker and the RF boards were functioning correctly.  The part is backordered and the labor isn't covered so I may do it myself.

I'm hoping replacing the motor module is fairly straightforward.  It doesn't appear as if the raking arms are bent.

Thanks,

Derek

Back To Top  

 Posted: Sat Sep 9th, 2006 08:37 am
   
11th Post
derekapple
Grasshopper
 

Joined: Thu Sep 7th, 2006
Location:  
Posts: 5
Flavorite Brew: 
Status: 
Offline
Thanks for all your help!

All is working again (for how long, who knows...).

Whirlpool is frustrating in that they do not acknowledge defects.  Everyone I spoke with said this part fails continuously.  They have Service Pointers addressing this and the part is on their warranty return list.  I will contact the regional representative to let him know of my experience with Whirlpool.

Appreciate all your help.

Derek

Back To Top    

 Posted: Sat Sep 9th, 2006 04:05 pm
   
12th Post
Pegi
Fellow, Academy of Sublime Masters of Appliantology


Joined: Tue May 3rd, 2005
Location: Wichita Falls, Texas USA
Posts: 13120
Flavorite Brew: Sweet Iced Tea
Status: 
Offline
Welcome....:cool:



____________________
Back To Top  

 Posted: Mon Sep 25th, 2006 04:38 am
   
13th Post
kentndebbie
Grasshopper
 

Joined: Sun Jan 8th, 2006
Location:  
Posts: 4
Flavorite Brew: 
Status: 
Offline
Hi, I too have this ice maker (2198597) for refrigerator model 106.53709201.  My ice stripper was getting pushed out at times by the ice until it broke.  The ice maker continued to work but my ice didnt always seperate either.  Now it doesnt work at all.  But how can I know if it is my ice maker or my water valve (water solenoid).  The ice maker isnt filling up with water at all.  Neither does it move.  I can get water out of the door dispenser.  I dont know if the ice maker is preventing itself from filling with water by not operating correctly, or if its the water valve not letting it fill up.  Thanks for any tips or advice.

Back To Top    

 Posted: Fri Jan 22nd, 2010 09:25 pm
   
14th Post
91Bear
Grasshopper
 

Joined: Fri Jan 22nd, 2010
Location:  
Posts: 1
Flavorite Brew: Dr Pepper
Status: 
Offline
I have the same issue as kentanddebbie here. Any suggestions?

Back To Top  

 Posted: Sat Jan 23rd, 2010 06:21 pm
   
15th Post
Samurai Appliance Repair Man
Fermented Grand Master of Appliantology


Joined: Mon Mar 21st, 2005
Location: Otterville, New Hampshire USA
Posts: 16083
Flavorite Brew: Kirin Ichiban
Status: 
Offline
91, please start a new topic, include your refrigerator model number and problem description. Domo!



____________________
Back To Top    

Current time is 03:50 pm Tell a friend about this page... all your other friends are doing it!  
- > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > Whirlpool Modular Icemaker 2198597 Top



Find Appliance Parts & Diagrams Here
Enter a model number, part number, type of appliance, brand, or even a part description.

365-day return policy on all parts ordered through this site!

FAQs | Contact | Apprenticeship | Parts | Model Number Help | Newsletter | Beer

Your Sometimes-Lucid Host:
- Home
"If I can't help you fix your appliance and make you 100% satisfied, I will come to your home and slice open my belly, spilling my steaming entrails onto your floor."


UltraBB 1.17 Copyright © 2007-2008 Data 1 Systems
Page processed in 0.1203 seconds (15% database + 85% PHP). 25 queries executed.

Web Analytics