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LGC27931ST Ice maker door won't close  Rating:  Rating
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 Posted: Sun Sep 5th, 2010 05:50 pm
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etang
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This ice maker was a problem from the get go.
When we got it...the door would close about 80% of the time.
Now that we have had it for about 2 years.
It will not close 100% of the time.

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 Posted: Tue Sep 7th, 2010 04:28 am
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john63

 

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Older LG refrigerators (Serial Number Needed) with the icemaker-in-the-door required much more effort to *lock* the icemaker compartment door.

Newer models take less effort.

On the older versions---try holding the left side door with the left hand---and pressing the icemaker door (at or near the latch) until it "clicks".

This tightly seals the icemaker chamber to allow the temperature to remain below freezing for icemaker function. 

 

UPDATE (09-07-10):

Disregard this post---this information applies to 3 & 4 door model LG refrigerators NOT side-by-side models. 

Last edited on Tue Sep 7th, 2010 10:41 pm by john63

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 Posted: Tue Sep 7th, 2010 04:42 am
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etang
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The door is not closing. I did what you said push it back to see if it will click. I found out that the door is bad.
The rubber part that is supposed to seal the thing shut and keep warm air from going back in has separated into two pieces. air bubble in the middle preventing the door from closing. Question is...how tough is it to replace that trap door? Also, whats the part#

Thanks


Last edited on Tue Sep 7th, 2010 05:00 am by etang

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 Posted: Tue Sep 7th, 2010 05:03 am
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john63

 

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The model number appears invalid.

Also--post the SERIAL NUMBER.

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 Posted: Tue Sep 7th, 2010 06:39 am
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etang
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LSC27931st

SR 808MRA03904

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 Posted: Tue Sep 7th, 2010 05:29 pm
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john63

 

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I'm not having success entering that model number for parts.

This may be an omission on the LG site or an invalid model number (this not a Canadian model correct?)

Contacting LG for information is the next step.

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 Posted: Tue Sep 7th, 2010 06:11 pm
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RegUS_PatOff
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john63 wrote: I'm not having success entering that model number for parts...

Sears likes it ...



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 Posted: Tue Sep 7th, 2010 10:39 pm
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john63

 

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etang wrote: The door is not closing. I did what you said push it back to see if it will click. I found out that the door is bad.
The rubber part that is supposed to seal the thing shut and keep warm air from going back in has separated into two pieces. air bubble in the middle preventing the door from closing. Question is...how tough is it to replace that trap door? Also, whats the part#

Thanks




Starting over.

<<<<The door is not closing.>>>>

The FREEZER DOOR is not closing?

or

The icemaker COVER / SHIELD is not closing?

 

 

 

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 Posted: Tue Sep 7th, 2010 11:00 pm
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etang
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The icemaker COVER / SHIELD is not closing
 
The Cover/Shield has a huge bubble formed  in the middle of the cover/shield.
Need to replace the door.
 
Called LG...they want to sell me a whole door.
 
Help!

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 Posted: Wed Sep 8th, 2010 04:19 am
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john63

 

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etang wrote: The icemaker COVER / SHIELD is not closing
 
The Cover/Shield has a huge bubble formed  in the middle of the cover/shield.
Need to replace the door.
 
Called LG...they want to sell me a whole door.
 
Help!


Have you examined the Sears site (that RegUS PatOFF posted)?

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 Posted: Wed Sep 8th, 2010 04:24 am
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etang
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Tried the website...Also called Sears...
They want to send out a tech to replace a part that is not on the list. I asked them what happens if they can't fix it...since the part I need is not on the list...

No answer...

I've only had the frig for less then 2 years.
So, going by this timeline. I will need a few of these doors to last 10 years.

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 Posted: Wed Sep 8th, 2010 04:35 am
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john63

 

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Not your model but similar...

Can you identify your part here?

http://www.lg.com/us/appliances/refrigerators/LG-side-by-side-refrigerator-LRSC26923TT.jsp

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 Posted: Wed Sep 8th, 2010 04:42 am
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etang
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Try this one...

http://www.lg.com/us/appliances/refrigerators/index.jsp

Its the door/trap that opens when you push for ice and it flips open and the ice falls through. Thats the part...If I can't get that part...Do you think replacing it with a new return spring would help the door close? Its a $2 part...Not sure how long it would take to replace it. Could an amateur replace the spring before all the food spoils in the freezer?

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 Posted: Wed Sep 8th, 2010 05:09 am
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john63

 

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<<<Its the door/trap that opens when you push for ice and it flips open and the ice falls through. Thats the part...>>>

 
************************
 
Bingo! Now I know what you need...
 
SOLENOID p/n: 6421JB2002D
 
DUCT (flap) p/n: ABN55757903   (if needed)
 
Both parts are installed from the outside of the freezer door by removing the DISPENSER HOUSING cover.
 


 

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 Posted: Wed Sep 8th, 2010 05:16 am
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etang
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Dumb question...the SOLENOID...is it for opening or closing the door or both? It opens fine...it just won't close.
Wondering if I need the Solenoid.

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 Posted: Wed Sep 8th, 2010 05:26 am
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john63

 

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Good question.

May not need the SOLENOID if the DUCT / FLAP is deformed or damaged---on occassion we'll see a corroded / rusty solenoid. The *piston* that slides in & out of the solenoid (magnet) may be jammed or sticking. 

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 Posted: Wed Sep 8th, 2010 10:00 am
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RegUS_PatOff
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aaahhh .. This image ?

Ice Bank




LGC27931ST Ice Bank Parts List & Diagrams

Ice Bank similar to model
LMX21981



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 Posted: Wed Sep 8th, 2010 11:41 pm
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etang
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Not this one...the one before this model.
No additional cover.

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