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- > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > Suz-Zero Under Counter Ice Maker Model 315P

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Suz-Zero Under Counter Ice Maker Model 315P  Rating:  Rating
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 Posted: Sat Jun 19th, 2010 02:02 am
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markwellscc
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Sub-Zero UC Model 315P
Serial 2008299

Makes beautiful cubes; makes them on time (ever 30 minutes); but does not keep them.  Cubes are melting quicker than the bin can fill. Manual states should fill in 24-36 hours.  All trouble shooting advice has been followed with no success: drain is working, condenser is clean, kickplate and grill are free of obstructions; knob is turned to high.

Don't understand why cubes are not keeping :/  Is the bin too warm? not cool enough?  The door gasket is good and sealing well.

Please HELP :/

MWellsCC

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 Posted: Sat Jun 19th, 2010 03:34 am
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denrayr
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Mine takes about three days to fill after being emptied. The cycle should be closer to twenty minutes. Lift the plastic curtain and watch the spray pattern coming out of the two jets. It should come out in an even mist. These machines have a design flaw at the condenser grill. There is a gap that allows the discharge air to be sucked into the intake.remove the grill and shove a folded paper towel in the notch between the two sets of louvers.



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 Posted: Sat Jun 19th, 2010 03:43 am
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denrayr
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I almost forgot. Make sure the machine is draining fast enough. If the water is backing up at all, the ice will melt too fast.



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 Posted: Sat Jun 19th, 2010 04:13 am
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markwellscc
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I opted not to use gravity drain but rather installed the pump.  So I believe it's draining well.  The pump runs quite frequently.

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 Posted: Sat Jun 19th, 2010 01:53 pm
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markwellscc
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Did all you said and, strangely, it seems to be keeping even less now.

Why won't this bin keep its cubes.  If it makes [e.g.] 20/hr it seems to be loosing 10/hr.  This shouldn't be happening.......it's VERY frustrating.

MWellsCC

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 Posted: Mon Jun 21st, 2010 06:56 pm
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denrayr
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what is the installation like? is there enough ventillation around the machine? these machines produce a lot of heat that needs to vent away.



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 Posted: Mon Jun 21st, 2010 08:35 pm
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markwellscc
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That's what I was wondering.  It is pretty tight....probably less than 1/2" clearance all the way around.  But then again, it's an under the counter.  As a cabinetmaker, I believe one of the features of an unit like this is that by being and "under the counter" and "panel ready" it BLENDS with the other cabinets.....  i.e. it disguises itself as another cabinet.  It can't look like "another cabinet" if there are huge gaps around it.  So, it seems to me that if Sub-Zero wanted it to blend with neighboring cabinets they would have designed it to get all the ventilation it needed through the grill in the bottom of the machine.  And indeed they state that the only gap needed on the side (per installation manual) is 1/8" for screw heads.  It specifies it uses a fan to take in room air in the front of the ice maker through the right side of the kick plate and discharges out the left side of the kick plate.

So, I guess (at least according to the installation instructions) it's suppose to get all the ventilation it needs through the front of the ice maker at the floor.

It seems to me there is basically only one reason the ice is melting too fast (but possibly several remedies).....the bin is not cool enough.  I know its not a freezer, or even refrigerated, but simply a "insulated cooler" but it seems the only reason it would be melting so quickly is because of the inside temperature.  If so, it seems we need to deduce "what" is affecting the inside temperature. 

As far as the "draining' goes, yes, the manual states that "poor draining will cause a high rate of ice melt".  BAM!, it seems like that would be the number one culprit.  What is "poor draining"?  There's never any water "pooled" in the back of the bin.  It's always lower than the holes in the drain.  The pump runs on regular intervals. So, this is not the issue.  What is there left? :/

As mentioned, it's dropping cubes right on the money [time wise].

Thanks again,

Frustrated and wanting to kick this thing in it's "ice",

MWellsCC

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 Posted: Tue Jun 22nd, 2010 02:27 pm
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denrayr
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they do suck in air on the right and discharge it out the left, but they also vent a lot of heat out the back that rises to the top. there needs to be a gap at the top of the installation for this heat.



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 Posted: Tue Jun 22nd, 2010 02:45 pm
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markwellscc
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hmmmm, they should have something in their installation instructions about that.

For people like me who already have it installed and have granite on top.....I don't see where there is a whole lot I can do about it right now :/   But, I did wonder about the heat in the back.  I noticed the pull out drawers (right next to it) were warm when I pulled them out.  But I don't now how to fix that now.

Any ideas?......

Thanks,


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 Posted: Tue Jun 22nd, 2010 05:16 pm
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denrayr
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the fan motor is wired so it shuts off during harvest. this raises the condenser temperature to help release the cubes from the mold. in your scenario i prefer to rewire the motor to run anytime the compressor is running. disconnect power and locate the wiring terminal block in the access panel above the condenser. remove the fan motor wire that is installed at the L04 junction. reinstall the wire on the L05 junction. this will help lower the temperature a bit. another thing to consider, if the machine is installed in an island, is to cut a vent into the back side of the cabinet.



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 Posted: Tue Jun 22nd, 2010 09:25 pm
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markwellscc
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awww, now we're getting somewhere. yea, an accessible cabinet (i.e. island cabinet) would be a easy fix but this is a little more difficult in that sense.

I'll give the above a try and see how that works out for me. It'll probably take me a few days to get around to it but I'll let you know what the outcome is.

Thanks!!

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