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Kitchenaid Superba Refrig - Model: KSC25FKSS01 water dispenser doesn't work

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Posted: Thu Jun 17th, 2010 05:52 am

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cm89
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I replaced the "blue valve" on the rear of the unit, and I still get ice but no water.

After replacing the valve, I pulled the "out" water line on the valve and then pressed the door switch....no water. This leads me to believe it's a switch in the door panel.

Any ideas? I can't figure out how to pull off the ice/water panel on the outside of the freezer door.

Thanks,

CM89

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Posted: Thu Jun 17th, 2010 05:56 am

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kdog
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Power the valve directly with a cheater cord and see if you get water

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Posted: Thu Jun 17th, 2010 06:10 am

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Samurai Appliance Repair Man
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Live action shot of the cheater cord technique==> Click

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Posted: Thu Jun 17th, 2010 06:27 am

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RegUS_PatOff
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KSC25FKSS01

maybe
KSCS25FKSS01

Dispenser Switch # 14

click on picture

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Posted: Thu Jun 17th, 2010 02:39 pm

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cm89
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Thanks Guys,

A couple questions before I go with the "cheater cord"....as I'll likely need to make one. Unless HomeDepot has them.

1. If it doesn't power it up, what's the problem...fuse somewhere?

2. I got the door panel off, and tried jumping the two switches (#14) with a small "cheater wire". I have two switches as one goes to the lockout switch. So I jumped "high" switch to high, and low to low, across the two switches. (High/Low being the position on the switch).

This genius move on my part produced nothing.

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Posted: Thu Jun 17th, 2010 03:35 pm

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RegUS_PatOff
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on one Switch jumper "High to Low"

should be Grey to Violet

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Posted: Fri Jun 18th, 2010 06:02 am

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cm89
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Jumped the 14 switch and no dice. Also the other 14 switch works fine (turns on the "water light". Next I'll try the cheater cord to the valve.

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Posted: Fri Jun 18th, 2010 06:05 am

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cm89
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Quick question...

Can i pull the existing power cord off the solenoid, and put a meter on the power cord to test if it's getting power? If so, what should the meter read ?

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Posted: Fri Jun 18th, 2010 06:55 pm

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kdog
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Yes, you should see 120 vac

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Posted: Sat Jun 19th, 2010 09:28 pm

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cm89
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OK, cheater cord worked...water on the floor.
Also no 120v at the door switch. So, no power to the valve.
Which means ?

Thanks.

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Posted: Sat Jun 19th, 2010 09:41 pm

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RegUS_PatOff
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cm89 wrote: ... Also no 120v at the door switch..

Does that model have the (optional) Dispenser Lock Switch ?

check voltage at the Dispenser Switches

from Blue/Black to chassis (a good ground)

from Grey to chassis (a good ground)

KSCS25FKSS01 Wiring Diagram

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Posted: Sat Jun 19th, 2010 09:56 pm

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cm89
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Yes, it does. Both tested 120v

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Posted: Sat Jun 19th, 2010 10:20 pm

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RegUS_PatOff
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OK now check from "hi" to "low" on each switch

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Posted: Mon Jun 21st, 2010 01:37 am

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cm89
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Light switch = 120
Lockout = 0
crushed/cubed = 0

Same readings whether Lockout or not.

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Posted: Mon Jun 21st, 2010 01:49 am

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RegUS_PatOff
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cm89 wrote: Light switch = 120
Lockout = 0
crushed/cubed = 0

Same readings whether Lockout or not.
those readings are OK (for now)

what about the Dispenser Switch, ON and OFF ?

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Posted: Wed Jun 23rd, 2010 11:09 pm

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cm89
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On it's 0, and off it's zero. I also bypassed the switch earlier with a jumper and nothing.

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Posted: Wed Jun 23rd, 2010 11:50 pm

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RegUS_PatOff
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now, test for voltage from each Terminal of Dispenser Switch to chassis (a good ground)

ON

and

OFF

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Posted: Fri Jun 25th, 2010 02:44 am

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cm89
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Switch off:
Top to Gnd = 120
Bottom to Gnd = 0

Switched On:
Top to Gnd = 120
Bottom to Gnd = 120

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Posted: Fri Jun 25th, 2010 03:33 am

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RegUS_PatOff
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OK, Switch it's good

If that's the Dispenser Switch, now check for voltage across the Water Valve,
while someone operates the Switch.

If nothing there, then there may be a broken wire somewhere...

(and to be sure, test voltage from each Terminal on Water Valve to Gnd)

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Posted: Sun Jun 27th, 2010 05:09 am

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20^th Post

cm89
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ok I got zero on all the following options:
1. pulled both wires and tested across them (disp. switch off and on)
2. tested each wire to ground (disp switch on & off)
2. pulled both wires off valve slightly so i could test across valve connector with wires still "connected" (switch on & off)
Time to call in the expert ? :drowning:

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