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- > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > Kitchenaid Superba Refrig - Model: KSC25FKSS01 water dispenser doesn't work

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Kitchenaid Superba Refrig - Model: KSC25FKSS01 water dispenser doesn't work  Rating:  Rating
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 Posted: Thu Jun 17th, 2010 06:52 am
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cm89
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I replaced the "blue valve" on the rear of the unit, and I still get ice but no water.

After replacing the valve, I pulled the "out" water line on the valve and then pressed the door switch....no water.   This leads me to believe it's a switch in the door panel.

Any ideas?   I can't figure out how to pull off the ice/water panel on the outside of the freezer door.

Thanks,

CM89

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 Posted: Thu Jun 17th, 2010 06:56 am
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kdog
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Power the valve directly with a cheater cord and see if you get water



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 Posted: Thu Jun 17th, 2010 07:10 am
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Live action shot of the cheater cord technique==> Click



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 Posted: Thu Jun 17th, 2010 07:27 am
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KSC25FKSS01

maybe
KSCS25FKSS01

Dispenser Switch # 14

click on picture


 





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 Posted: Thu Jun 17th, 2010 03:39 pm
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cm89
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Thanks Guys,

A couple questions before I go with the "cheater cord"....as I'll likely need to make one.  Unless HomeDepot has them.

1.  If it doesn't power it up, what's the problem...fuse somewhere?

2.  I got the door panel off, and tried jumping the two switches (#14) with a small "cheater wire".  I have two switches as one goes to the lockout switch.  So I jumped "high" switch to high, and low to low, across the two switches.  (High/Low being the position on the switch).

This genius move on my part produced nothing.  :?


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 Posted: Thu Jun 17th, 2010 04:35 pm
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on one Switch jumper "High to Low"

should be Grey to Violet



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 Posted: Fri Jun 18th, 2010 07:02 am
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cm89
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Jumped the 14 switch and no dice.  Also the other 14 switch works fine (turns on the "water light".   Next I'll try the cheater cord to the valve.

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 Posted: Fri Jun 18th, 2010 07:05 am
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cm89
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Quick question...

Can i pull the existing power cord off the solenoid, and put a meter on the power cord to test if it's getting power?   If so, what should the meter read ?

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 Posted: Fri Jun 18th, 2010 07:55 pm
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Yes, you should see 120 vac



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 Posted: Sat Jun 19th, 2010 10:28 pm
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cm89
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OK, cheater cord worked...water on the floor.
Also no 120v at the door switch.     So, no power to the valve.
Which means ?

Thanks.

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 Posted: Sat Jun 19th, 2010 10:41 pm
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cm89 wrote: ... Also no 120v at the door switch..

Does that model have the (optional) Dispenser Lock Switch ?

check voltage at the Dispenser Switches

from Blue/Black to chassis (a good ground)

from Grey to chassis  (a good ground)

KSCS25FKSS01 Wiring Diagram



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 Posted: Sat Jun 19th, 2010 10:56 pm
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cm89
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Yes, it does. Both tested 120v

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 Posted: Sat Jun 19th, 2010 11:20 pm
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OK now check from "hi" to "low" on each switch



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 Posted: Mon Jun 21st, 2010 02:37 am
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cm89
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Light switch = 120
Lockout = 0
crushed/cubed = 0

Same readings whether Lockout or not.

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 Posted: Mon Jun 21st, 2010 02:49 am
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cm89 wrote: Light switch = 120
Lockout = 0
crushed/cubed = 0

Same readings whether Lockout or not.

those readings are OK (for now)

what about the Dispenser Switch, ON and OFF ?



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 Posted: Thu Jun 24th, 2010 12:09 am
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cm89
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On it's 0, and off it's zero. I also bypassed the switch earlier with a jumper and nothing.

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 Posted: Thu Jun 24th, 2010 12:50 am
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now, test for voltage from each Terminal of Dispenser Switch to chassis (a good ground)

ON

and

OFF



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 Posted: Fri Jun 25th, 2010 03:44 am
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cm89
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Switch off:
Top to Gnd = 120
Bottom to Gnd = 0

Switched On:
Top to Gnd = 120
Bottom to Gnd = 120

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 Posted: Fri Jun 25th, 2010 04:33 am
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OK, Switch it's good

If that's the Dispenser Switch, now check for voltage across the Water Valve,
while someone operates the Switch.

If nothing there, then there may be a broken wire somewhere...

(and to be sure, test voltage from each Terminal on Water Valve to Gnd)



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 Posted: Sun Jun 27th, 2010 06:09 am
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cm89
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ok I got zero on all the following options:
1. pulled both wires and tested across them (disp. switch off and on)
2. tested each wire to ground (disp switch on & off)
2. pulled both wires off valve slightly so i could test across valve connector with wires still "connected" (switch on & off)
Time to call in the expert ? :drowning:

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