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- > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > GE PSS26SGRD Profile Refrigerator Woes Not Cooling Properly

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GE PSS26SGRD Profile Refrigerator Woes Not Cooling Properly  Rating:  Rating
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 Posted: Wed May 26th, 2010 04:30 am
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stever1k
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My GE Profile Side Side is not getting cool enough.  No matter what settings I have the Freezer or the Refrigerator on it doesn't get below 45(Refrigerator) and 25 (Freezer) degrees.  I took the back off and can feel that the compressor is warm, the fans are running, I can adjust the temps up and down but the temps never get any lower.  It will go into Turbo Cool mode according to the display.

So any ideas to try, I am good with voltmeters and can read schematics and trouble shoot for a living.  Where can I find a diagnostic manual or is there some kind of diagnostic mode I can put this thing into.  The processor cover is off now and can get in there without a problem.

Any ideas, help, things to try etc would be greatly appreciated.

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 Posted: Wed May 26th, 2010 04:51 am
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RegUS_PatOff
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Is the Compressor running "forever" ?

may need to take a peek (or picture) of the frost pattern on the Freezer Evaporator Coils.

 



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 Posted: Wed May 26th, 2010 04:56 am
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stever1k
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It sure seems like it, at least I have not heard it cycle off yet.  How do I find the evaporator coils?

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 Posted: Wed May 26th, 2010 05:17 am
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stever1k
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The Tubo Cool function is working.  About an hour and half ago I turned it on when the temp read 45 degrees in the refrigerator and now it is reading 35.  so I turned the temp up to 37 and left it.  The freezer is still reading 25...

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 Posted: Wed May 26th, 2010 05:47 am
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Evaporator is behind # 213




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 Posted: Wed May 26th, 2010 04:18 pm
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stever1k
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Do I need to remove the sliding shelf brackets in order to the panel off in the back??

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 Posted: Wed May 26th, 2010 05:02 pm
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No just the bottom 2 that hold the basket. Sounds like you have one of 2 problems.

1st-look for frost to be forming on the rear panel in the freezer. This indicates a defrost issue. easily repairable.

2nd-if there is no frost remove the rear panel. If there is only frosting halfway or on 2 or 3 coils you have a sealed sytem leak. notorious for these boxes.



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 Posted: Wed May 26th, 2010 05:10 pm
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stever1k
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Well I had some frost on the bottom coils.....Not real bad at all but turned off the frig and then used a heat gun to melt it away.  This morning the frig was at the right temp and the freezer was at 0 as well.  I did clean out the back of the frig last night and opened up the access panel in the back to the fan and compressor and cleaned out the basket back there which had a fair amount of fuz all over it.

So with that what is my next step here...Is it bad??

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 Posted: Wed May 26th, 2010 05:40 pm
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stever1k
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I have now restarted it and there is frost growing on the bottom half of the coils. Frig/freezer is warm of course and will take some time to cool down.

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 Posted: Wed May 26th, 2010 05:59 pm
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The frost should be even from top to bottom.



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 Posted: Wed May 26th, 2010 08:01 pm
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stever1k
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Well after a suitable time I checked the coils and they were all frosted up except for the very top coil.  However, the freezer and the fridge were not getting very cool. A bit later I  heard noises change in the unit and checked the freezer and the defrost lamp was on.  It did a complete defrost of the coils.  It is now back on and I put it in the Turbo Cool mode.  Lets see if it cools down.

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 Posted: Thu May 27th, 2010 04:53 am
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stever1k
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It has been on now for 5+ hours and is not cooling down, back at those 45 and 25 deg temps that I reported on in my first email.  So we know that it can defrost and we know that all the coils can frost up.  So where to from here??

Steve

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 Posted: Thu May 27th, 2010 06:47 am
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RegUS_PatOff wrote:
may need to take a peek (or picture) of the frost pattern on the Freezer Evaporator Coils. 

http://www.postimage.org/

Do the Freezer Lights turn OFF ?



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 Posted: Thu May 27th, 2010 01:05 pm
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Let's recap:

- evaporator frosted up nicely
- evaporator fan running
- condenser is clean and that fan is running, too

but
- temperatures in both compartments still too high

This points to an excessive heat load. That's where Reg was going with his question about the light. Make sure the light is turning off in both compartments: dark room, close doors, peek in through gasket.



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 Posted: Thu May 27th, 2010 03:23 pm
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stever1k
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yes, the freezer lights turn off..  Checked with the peeking through the gasket approach and also but pushing in the door switches.

Yes. The Evaporator coils frosted up well, after they were all frosted up it went into a defrost mode because the lamp at the bottom of the coils glowed and the frost melted.   Now I am not sure that the evaporator fan is running, but I am pretty sure that the condenser fan is running, can hear it with my head down there.  I had the cover off and cleaned the condenser basket and saw the fan running there.

How to best check that the FF fan and the Evaporator fans are running?

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 Posted: Thu May 27th, 2010 04:04 pm
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Samurai Appliance Repair Man
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stever1k wrote:

How to best check that the FF fan and the Evaporator fans are running?


Thought you done did this. In your first post you said:


...the fans are running,


Use the breakdown diagram that Reg posted for you. You should be able to hear if you open the freezer door and hold in the door switch(es).



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 Posted: Thu May 27th, 2010 05:02 pm
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stever1k
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Well I checked the fans both freezer and FF by pushing in the door switches and I could not hear a change. I have TC on BTW and can hear a fan going.

So I let it sit for a bit and came back in to check again and turned TC off and I can hear the fan in the FF come on when I push the switch (sounds just like when TC is on. Also I can hear Freezer fan come on now. The FF and Freezer have been getting cooler over the last 18 hours but it is coming down very slowly. Now at 14 and 40.

steve

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 Posted: Thu May 27th, 2010 05:55 pm
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When was the last time you brushed out and vacuumed that condenser coil?



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 Posted: Thu May 27th, 2010 06:26 pm
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stever1k
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If that item is in the back behind that big cover on the bottom right that looks like a black basket I did that yesterday. I did not take it out or anything, I just used the vacumn on it the best I could. A lot of dust came off of it. Does it come out so it can be cleaned better??

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 Posted: Thu May 27th, 2010 07:10 pm
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RegUS_PatOff
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stever1k wrote: .. Does it come out so it can be cleaned better??
no



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