- Home


Air Conditioners | Dehumidifiers | Dishwashers | Disposals | Dryers | Freezers | Humidifiers | Ice Makers | Microwave Ovens | Ovens, Ranges, Stoves | Refrigerators | Trash Compactors | Washers | Water Filters

FAQs | Contact | Apprenticeship | Parts | Model Number Help | Newsletter | Beer
- > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > Ge Profile Arctica side-by-side freezer not getting cold

Find Appliance Parts & Diagrams Here
Enter a model number, part number, type of appliance, brand, or even a part description.

365-day return policy on all parts ordered through this site!


 Moderated by: BrntToast, RegUS_PatOff, appl.tech.29501 Search Our Sites for More Info!
New Topic Reply Printer Friendly
Ge Profile Arctica side-by-side freezer not getting cold  Rate Topic 
AuthorPost
 Posted: Tue Aug 11th, 2009 01:58 pm
  PM Quote Reply
1st Post
paulcoats

 

Joined: Sun Aug 9th, 2009
Location:  
Posts: 25
Flavorite Brew: margarita
Status: 
Offline
I have a 5 year old GE Profile Arctica refrigerator model PHS23SGPBS and the feezer compartment is not getting cold.  The freezer setting is on zero, and the temperature has been sitting at 15-16 degrees for around a week with almost nothing in the freezer and the door closed all the time.  The refrigerator side seems to be working OK, staying around the setting of 37 degrees.  I have checked the seals and plugged/unplugged refrigertor to no avail.  The refrigerator seems to be very quiet (I have the ice maker off), but I am not sure how much noice it should be making.  I made an appointment for GE to come out but I am wondering if there is anything else I should be trying or if there is a better option for repair than GE (I am in the San francisco Bay Area).  I doubt it matters, but we left the door open for a few days around a few months ago, but it seemed to work fine for the last few months after we closed the door.  Any help of advice is appreciated.

Paul

Back To Top PM Quote Reply  

 Posted: Tue Aug 11th, 2009 04:27 pm
  PM Quote Reply
2nd Post
RegUS_PatOff
Fellow, Academy of Sublime Masters of Appliantology


Joined: Sat Sep 24th, 2005
Location: Milwaukee, Wisconsin USA
Posts: 16509
Flavorite Brew: Indian Head. Black & White
Status: 
Offline
PHS23SGPBS

maybe
PSH23SGPBS

One of the Thermistor Sensors may be bad ...

Do you need the Service Manual ?



____________________
The new repair forums==> http://appliantology.org
Back To Top PM Quote Reply

 Posted: Tue Aug 11th, 2009 04:53 pm
  PM Quote Reply
3rd Post
paulcoats

 

Joined: Sun Aug 9th, 2009
Location:  
Posts: 25
Flavorite Brew: margarita
Status: 
Offline
I have the users manual, but not the repair manual.

When we left the door closed for 3 days the temperature in the freezer dropped to 6 degrees, but as soon as we opened the door it jumped back up to 17 degrees, and only went down to 16 after a day. 

 

Back To Top PM Quote Reply  

 Posted: Tue Aug 11th, 2009 08:28 pm
  PM Quote Reply
4th Post
denrayr
Fellow, Academy of Sublime Masters of Appliantology


Joined: Wed Mar 30th, 2005
Location: St George, Utah USA
Posts: 1046
Flavorite Brew: diet coke
Status: 
Offline
feel the metal strip between the freezer and fridge. Is it hot?



____________________
RedRock Appliance Service
435-773-7838
http://www.redrockrepair.com
Serving St George and Southern Utah
Back To Top PM Quote Reply

 Posted: Tue Aug 11th, 2009 10:02 pm
  PM Quote Reply
5th Post
paulcoats

 

Joined: Sun Aug 9th, 2009
Location:  
Posts: 25
Flavorite Brew: margarita
Status: 
Offline
Yes.  It is warm/hot.  Especially in the middle.  The temperature has now gone back down to 4 degrees (from 16 yesterday).

 

 

Back To Top PM Quote Reply  

 Posted: Wed Aug 12th, 2009 02:35 am
  PM Quote Reply
6th Post
denrayr
Fellow, Academy of Sublime Masters of Appliantology


Joined: Wed Mar 30th, 2005
Location: St George, Utah USA
Posts: 1046
Flavorite Brew: diet coke
Status: 
Offline
check the condenser fan motor (the one next to the compressor) stall it with a pencil and make sure it starts back up on its own without lagging.



____________________
RedRock Appliance Service
435-773-7838
http://www.redrockrepair.com
Serving St George and Southern Utah
Back To Top PM Quote Reply

 Posted: Wed Aug 12th, 2009 04:27 am
  PM Quote Reply
7th Post
paulcoats

 

Joined: Sun Aug 9th, 2009
Location:  
Posts: 25
Flavorite Brew: margarita
Status: 
Offline
Thanks.  I will try that.  I do need the sercice manual if someone can show me where that is.

Back To Top PM Quote Reply  

 Posted: Wed Aug 12th, 2009 07:49 am
  PM Quote Reply
8th Post
RegUS_PatOff
Fellow, Academy of Sublime Masters of Appliantology


Joined: Sat Sep 24th, 2005
Location: Milwaukee, Wisconsin USA
Posts: 16509
Flavorite Brew: Indian Head. Black & White
Status: 
Offline
paulcoats wrote: .. I do need the sercice manual if someone can show me where that is.link PM'd



____________________
The new repair forums==> http://appliantology.org
Back To Top PM Quote Reply

Current time is 03:11 am Tell a friend about this page... all your other friends are doing it!  
- > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > Ge Profile Arctica side-by-side freezer not getting cold Top



Find Appliance Parts & Diagrams Here
Enter a model number, part number, type of appliance, brand, or even a part description.

365-day return policy on all parts ordered through this site!

FAQs | Contact | Apprenticeship | Parts | Model Number Help | Newsletter | Beer

Your Sometimes-Lucid Host:
- Home
"If I can't help you fix your appliance and make you 100% satisfied, I will come to your home and slice open my belly, spilling my steaming entrails onto your floor."


UltraBB 1.17 Copyright © 2007-2008 Data 1 Systems
Page processed in 0.1163 seconds (28% database + 72% PHP). 26 queries executed.

Web Analytics