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Techlyne
Master Appliantologist
| Joined: | Sat Apr 28th, 2007 |
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| Posts: | 6 |
| Flavorite Brew: | Ice Cold Coke |
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Posted: Fri Oct 17th, 2008 20:36 |
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I have been searching and reading and have seen this question asked a lot in the forums but I really haven't seen it answered or at least a follow-up on the thread to say what was done to correct this problem so here goes...
I have a customer with this SxS refrigerator that has a warm fresh food section. I checked the coil and the frost pattern is fine and the defrost cycle is working fine as well. So, upon further investigation I discovered that the damper door is in the fully closed position. I can pull it open and push it closed and it works freely. I have never had this problem before so I'm needing a nudge in the right direction. I was about to order the thermister for the fresh food side to see if that would correct the problem but I really hate to play a guessing game on a customer's refrigerator. Call backs are never good for you reputation. If anyone has any pertinent info on this problem please help me out.
Thanks in advance!
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RegUS_PatOff
Fellow, Academy of Sublime Masters of Appliantology
| Joined: | Sat Sep 24th, 2005 |
| Location: | Milwaukee, Wisconsin USA |
| Posts: | 4490 |
| Flavorite Brew: | A & W in a frosted mug |
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Posted: Fri Oct 17th, 2008 20:42 |
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| . Attachment: Page from 31-9071 Arctica Knob SxS.png (Downloaded 66 times) Last edited on Fri Oct 17th, 2008 20:46 by RegUS_PatOff
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Techlyne
Master Appliantologist
| Joined: | Sat Apr 28th, 2007 |
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| Posts: | 6 |
| Flavorite Brew: | Ice Cold Coke |
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Posted: Tue Oct 21st, 2008 20:28 |
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| Well, I followed the posted diagram and diagnosed that the main control board was bad. I replaced the board and 24 hours later the customer called back with the same problem...warm fresh food side. I returned and check all thermisters again and they were all within the specified range. I replaced all three thermisters anyway just for fun. I plugged the refrigerator back in and within 2 minutes the damper door closed off completely again. I told the customer to let it run until tomorrow and let me know how it does. This thing is driving me crazy! Any other suggestions?
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denrayr
Sublime Master of Appliantology
| Joined: | Wed Mar 30th, 2005 |
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Posted: Tue Oct 21st, 2008 20:55 |
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| i would ohm out the door switches from the harness at the board. if the door is open for 2 minutes it will go into liner protect mode. and close the damper and run the fan on high
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denrayr
Sublime Master of Appliantology
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Posted: Tue Oct 21st, 2008 20:57 |
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the switches are a 3 way switch so verifying the light turns off is not a valid test.
EDIT i just double checked and the freezer switch is a 3 way and the fresh food is just a normal on/off switch. i would definately check them and if they are ok the only thing left is the damper itself.
Last edited on Tue Oct 21st, 2008 21:46 by denrayr
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Techlyne
Master Appliantologist
| Joined: | Sat Apr 28th, 2007 |
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| Posts: | 6 |
| Flavorite Brew: | Ice Cold Coke |
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Posted: Wed Oct 22nd, 2008 19:57 |
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| Thank you very much for your input. The problem was indeed a faulty freezer door switch. I would never have thought to check that with your post so thanks again!
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