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BTF
Apprentice Appliantologist
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Posted: Sat May 3rd, 2008 00:55 |
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| I just acquired a 21 year old Sub-zero Model 561 side-by-side. It's in great shape and supposedly has been working very well. I now have it installed and it got down to temp fairly quickly. Freezer compartment will freeze a cup of water readily, but the ice machine is producing nothing. I know I have plenty of water pressure coming in; I tested that. But, the ice tray doesn't fill. No noises, nothing. Where should I look next for the problem? Should I replace the water inlet valve? Appreciate the help! Last edited on Sat May 3rd, 2008 01:02 by BTF
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RegUS_PatOff
Fellow, Academy of Sublime Masters of Appliantology
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Posted: Sat May 3rd, 2008 04:01 |
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Some Subzero Ice Makers (depending on serial number) have a thermal fuse.
I couuld email the Subzero 500 Series Service Manual 5MB
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Cactus Bob
Master Appliantologist
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Posted: Sat May 3rd, 2008 04:04 |
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first you need to find out if the ice maker head does anything at all : lift the wire on the ice maker till it clicks that will turn the ice maker off , then wait 6 hours , go back and lower the wire lever , as soon as you do this the ice maker will go into harvest mode and things will start to move . if nothing happens you ice maker head is dead . do this test and get back to us
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SORRY ABOUT THE SPELLING , I FIX GREAT , I DON'T SPELL WELL
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BTF
Apprentice Appliantologist
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Posted: Sat May 3rd, 2008 04:10 |
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RegUS,
By all means, please do email me the service manual for the Sub-zero 500 series. Thanks very much!
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BTF
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Posted: Sat May 3rd, 2008 04:13 |
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Thanks CB,
Our old fridge had such a wire, but this one has an on/off switch. I switched it to off and will turn it back on in the morning and let you know what happens. Thanks again for the help!
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RegUS_PatOff
Fellow, Academy of Sublime Masters of Appliantology
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Posted: Sat May 3rd, 2008 04:35 |
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BTF wrote: RegUS,
By all means, please do email me the service manual for the Sub-zero 500 series. Thanks very much!
OK, I'll need your email address
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BTF
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Posted: Sat May 3rd, 2008 04:56 |
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Please send to
Thanks again!
Last edited on Sat May 3rd, 2008 05:37 by BTF
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RegUS_PatOff
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Posted: Sat May 3rd, 2008 05:07 |
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| manuals sent (you can delete your email address) Last edited on Sat May 3rd, 2008 05:11 by RegUS_PatOff
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BTF
Apprentice Appliantologist
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Posted: Sat May 3rd, 2008 14:43 |
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OK, as Cactus Bob suggested, we turned off the ice maker last night and when I turned it back on this morning the ice ejector comb did swing through its cycle and eject three tiny dirty ice cubes, but I couldn't hear the tray fill with water again. What should I try next? Time to replace the water valve solenoid?
Thanks for the help!
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certified tech group 51
Scholar of Advanced Appliantological Studies
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Posted: Sun May 4th, 2008 02:24 |
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Do not do anything for a few Cycles of the I/M. If the unit has not been used for a while you have to get water thru the system. A few cycles for water to go from valve to the I/M.....Let it run the night and check in the morning.................... keep us posted.
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Cactus Bob
Master Appliantologist
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Posted: Sun May 4th, 2008 04:26 |
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IF your asking me , yes time for a valve , just make sure AGAIN that your water line to the valve is clear of dirt and by running water from the line into a pan you have good flow and pressure . good luck with your new valve
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SORRY ABOUT THE SPELLING , I FIX GREAT , I DON'T SPELL WELL
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BTF
Apprentice Appliantologist
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Posted: Mon May 5th, 2008 14:13 |
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| OK...not sure the ice machine cycles without water coming in, but I forced it through several cycles by resetting (turning it off for a while then back on). Still no ice being produced. Is it possible to bypass the inlet solenoid and inject water up into the tray to make sure that tube isn't clogged? Seems like that would be easy enough to try.
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RegUS_PatOff
Fellow, Academy of Sublime Masters of Appliantology
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Posted: Mon May 5th, 2008 14:57 |
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With power OFF, disconnect the outlet of the water valve behind the fridge (and run it into a bucket), then run the i/m.
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Cactus Bob
Master Appliantologist
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Posted: Tue May 6th, 2008 01:44 |
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you can check the pipe in the freezer by removeing it from the valve and blow through it 
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SORRY ABOUT THE SPELLING , I FIX GREAT , I DON'T SPELL WELL
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BTF
Apprentice Appliantologist
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Posted: Wed May 7th, 2008 18:22 |
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| Thanks for all the help everyone! We are getting the ice machine to make some ice, however it will only make two cycles and then quit for the rest of the day! If I turn it off overnight to reset it and turn it on in the morning, it will make two cycles again and then quit. Any suggestions? Is the Control module going bad perhaps? Any way to test it? Thanks again, you guys are great.
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himeros
Master Appliantologist
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Posted: Sun May 11th, 2008 01:52 |
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When it quits working after those two cycles, does it go through the cycle but no water comes in, or is it not going through the cycle. Check to see there is any ice or water in the ice maker mold, if there is no water or ice, then it must be going through the cycle, but not letting in water. The ice maker goes through two cycles, the first get the ice out of the mold, the second fill the mold with water. Good luck.
H.
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