Posted: Thu Apr 14th, 2005 02:15 am

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Rowett Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline

Greetings, Wise Ones, The upper drawer on this unit gives a U3 fault code several minutes into the cycle, on the third wash. I've had the local appliance guy over in an attempt to repair the problem. He blew out the drain hose with compressed air and even changed out the motor/impeller assembly but no joy. He's not sure what to do next and I, of course, have no clue. So, here I am. I would be most grateful for pearls of wisdom from the Masters of Appliantology. Thanks, Bill

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Posted: Sun Jun 12th, 2005 06:04 pm

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FPinChicago Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline

Just when I was ready to give up and call the repair technician for an ongoing U3 code with the top dishdrawer, I came across this site.  Resetting the top drawer to HP rather than the LP setting was able to resolve the error code.  Have had the dishwasher since 8/01 and this is the second error code experience.  First was within 6 months of install, F1, and required technician support and a hefty bill. I am thrilled to have fixed this problem on my own!  Thank you Bob.

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Posted: Sat Jun 25th, 2005 12:44 am

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spinoz Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline	Brilliant; got a U3 code and followed your instructions with instant fix; unit is about 3 years old and been good so far.  Your fix even works here "downunder"
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Posted: Sat Aug 20th, 2005 05:13 am

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anon Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline	Same for me, fix worked great!
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Posted: Fri Sep 23rd, 2005 05:06 am

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pacificWebsurfer Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline	oh learned sensai it all worked out in the wash my machine came clean my haiku of gratitude for the u3 solution despite corialis interference, this seems to work okay in the southern hemisphere (well, sydney anyway) arigato very much
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Posted: Thu Dec 8th, 2005 07:15 am

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Just Doin My Best Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline	The problem you describe is very similar to what I have been experiencing. How do I get to the controller? Please keep me from becoming overly violent with my appliance, oh wise one.
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Posted: Thu Dec 15th, 2005 06:00 am

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Just Doin My Best Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline

Yes, to no avail. In fact, the touchpad settings jump on their own even while loading the drawer, often resulting on a several settings displaying an amber light while the main oval front display shows a red "HP". Other times, we can't get it to change the setting, no matter how hard we press on any of the dimples on the drawer. I've discovered, however, that if I wipe the controls with a dishrag, we can get them to be responsive again. Too responsive, that is. So much so, that unless I close the drawer very gently, the setting jumps to the next one (normal -> fast). When washing on "normal" (either green or reed), we usually get a "U3" code just a few minutes into the cycle. I'm guessing I'll have to change some sensor or some component related to the control panel (which I actually was able to figure out how to access), but would deeply appreciate some advice as to which is the most likely culprit. muchas gracias.... Wait. Wrong language.

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Posted: Fri Dec 16th, 2005 04:22 pm

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Just Doin My Best Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline	One more bit of wisdom, oh master: what's the part number? (model DD 602) Thanks
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Posted: Tue May 9th, 2006 08:52 pm

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Sandra Ellis Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline	You are brilliant!  Worked for me, too.  Have had unit since 2000 with this happening about 2 years ago.  I looked in manual this time and didn't see the fix until I looked again AFTER I follwed your advice.  Thanks so much for taking the time to save us all money. I know one family in San Diego and I'm sending your name to them now.
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Posted: Mon Jun 5th, 2006 04:16 am

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dsaaks Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline	What a great forum. Got the U3 , went online, got lucky, fixed problem. Less than 30 minutes. Thanks a million!
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Posted: Mon Jun 26th, 2006 02:29 am

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TMinBurlingame Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline	"Bob Sankie rocks!"  Tried his solution and it worked.  Takes 1 minute.  I wonder if I triggered the problem by simultaneously running the water sprinkling system and the dishwasher causing changes in water pressure?  Have an older house with old pipes.
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Posted: Mon Sep 4th, 2006 06:30 pm

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Samsrex Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline	Worked for me too!  I wonder if I should change my other drawer to HP or just wait until it fails . . . also I wonder if I'm really masking another problem?
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Posted: Tue Sep 12th, 2006 10:31 pm

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nh Lurking at the Threshold   Joined:  Location:    Posts:  Flavorite Brew:  Status:  Offline	Wow, thanks so much! Ours dates from early 1999 and just started having this problem. SOLVED so easily thanks to you and this board!
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