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Another Water Dispenser Not Working GSH25KGPCWW
 Moderated by: Trying to help, Pegi, hvacdrd, AccApp Tell a friend about this page... all your other friends are doing it!  

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dan-c
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 Posted: Tue Mar 4th, 2008 20:36

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2004 GSH25KGPCWW Water in door stopped working after 3 days away from home. The water valve is cycling (coming on when the paddle is pressed). Ice maker works fine (the valve was replaced last fall). The water coil behind the vegtable drawer is not frozen. Any thoughts?

Pegi
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 Posted: Tue Mar 4th, 2008 20:39

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The water line most likely is frozen inside of the freezer door, gonna have to thaw the door or replace it....:?



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Pegi
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 Posted: Tue Mar 4th, 2008 20:41

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If the line is frozen inside of the door there is a kit out now that has a heater you install that would thaw it and keep it thawed, do not have the part number but could get it if needed also...installs from the outside of the dispenser area...



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dan-c
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 Posted: Tue Mar 4th, 2008 20:54

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Pegi wrote: If the line is frozen inside of the door there is a kit out now that has a heater you install that would thaw it and keep it thawed, do not have the part number but could get it if needed also...installs from the outside of the dispenser area...

I'm glad to hear you say that since I ordered one with out knowing if it fits or not :yikes: Hopefully it is Item #: 1381601
Description: Dispenser water tube


How do you get to the thing (dispenser innards that is)?

Pegi
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 Posted: Tue Mar 4th, 2008 21:03

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You don't since the doors are foamed is, that is why you have to replace the door o or thaw the door....this new heater kit they came out with last month is supposed to take care of the problem I read...



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dan-c
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 Posted: Tue Mar 4th, 2008 21:11

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So how would you put the heater kit in :huh:

Pegi
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 Posted: Tue Mar 4th, 2008 21:15

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wr49x10173
I understand it installs from the outside of the disp area after parts are removed to access the inside of the door panel, has instructions...

Remove the touch pad, remove 4 screws holding paddle and flapper door, remove housing with flapper door. Heater sticks to recess just below where water line comes thru the door and electric splices to wiring on 6 pin connector with press on connector.  thawing will require 24 to 48 hours but will not refreeze.



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dan-c
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 Posted: Tue Mar 4th, 2008 21:19

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Excuse me if I'm a little dense today but the touchpad is just stuck on?

Pegi
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 Posted: Tue Mar 4th, 2008 21:20

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http://www.repairclinic.com/SmartSearch/SSPartDetail.aspx?PartID=1381601&PPStack=1

I understand the kits are on back order by about 3 weeks, probably longer now..



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Pegi
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 Posted: Tue Mar 4th, 2008 21:23

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""Excuse me if I'm a little dense today but the touchpad is just stuck on?""

I do not know, would not believe so, have not looked up your frig...the heater looks to stick on...



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Pegi
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 Posted: Tue Mar 4th, 2008 21:26

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Here are your breakdown pages, might help take it apart...



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dan-c
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 Posted: Tue Mar 4th, 2008 21:37

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Thanks once again Pegi, you saved me again. I'll post back when the part get here off of three weeks backorder  :headbang:

Pegi
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 Posted: Tue Mar 4th, 2008 21:50

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Meanwhile turn the temp down in the freezer so the door will thaw in a day or three perhaps...if you can scan or take a photo of the instructions in this kit and upload it this will help all in here who might need to install this kit after you receive it???



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dan-c
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 Posted: Wed Mar 5th, 2008 13:10

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I sure will. Thanks again. Now all I need do is wait for the part.

Pegi
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 Posted: Wed Mar 5th, 2008 21:12

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Well, was going to upload the GE Bulletin addressing this heater kit, has the complete instructions but seems it is too large......will send it to the Samurai so perhaps he will post it for us....



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dan-c
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 Posted: Wed May 14th, 2008 14:33

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Sorry for the long wait. I forgot about the fix once it worked. The part was easy to install and works as designed. It did take about 24 hours to thaw but I think that can be expedited if you leave the light on in the dispenser door. I have not had any more issues since the install which was about a month ago.

Thanks again to Pegi and the forum for advice.

Dan-c

Pegi
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 Posted: Wed May 14th, 2008 14:40

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Cool, thanks for the followup, this will help others who actually take the time to read the threads...;)



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